• Vantage Coordinator, Multi-platform

    Location : CityStateForPosting New York, NY
    Job Type
    Full-Time Staff
    iCIMS ID
  • About The Brand

    ViacomCBS has a clear vision: to be the premier destination where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on bringing the best entertainment to our global audiences, and we know our company runs on the hard work and dedication of our passionate and creative employees. Through television, film, digital content, live events, merchandise, studio production and more, we connect with billions of people in nearly every country in the world. At ViacomCBS, you will have the opportunity to develop your professional career at the home of iconic brands like BET, Comedy Central, MTV, Nickelodeon, Paramount and others.

    Overview and Responsibilities

    Responsible for supporting multiple sales teams across Viacom Media Networks for Vantage account management during the sales and selling cycle. Position will be treated as Vantage point person for all aspects after the close of a sale and will maintain assigned accounts on a day-to-day basis, from order booking through invoice clearance, across all Vantage platforms (Linear, Digital, OTT, HHA, VOD). The position has frequent contact with clients, as well as a diverse group of both internal and external constituents. Position is focused on exceeding our customers’ post sale needs, while adhering to all internal policies and processes.


    • Establish effective relationships at agencies through on-going communication with various departments i.e. Buying, Traffic, and Accounting
    • Coordinate with Sales, P&I, Delivery, Traffic, Ad Ops and third party vendor Schireson, on the maintenance of agency accounts including:
      • Applicable Upfront and Scatter order entry
      • Applicable Digital, OTT, HHA, STB VOD campaign entry in Digital Hub
      • Timely delivery of advertiser schedules/flowcharts and I/O’s
      • Input of all inventory adds, deletes, and moves per P&I, Schireson, and/or client direction (with appropriate approval)
      • Maintain schedule changes, both internal and external, including follow-up with agencies
      • Product/Brand allocations
      • Discrepancy resolution
      • Invoice Clearance
      • Flight Changes
      • Digital campaign management
      • Liability tracking
      • ADU scheduling
      • SAS post analysis/Digital delivery tracking
      • EDI maintenance for applicable accounts
    • Proficient use of WIDE ORBIT systems (Linear and Digital) to manage deals
    • Support and enhance agency relationships by monitoring requests and ensuring commercial spots are booked according to guidelines
    • Monitor unit exception reports to ensure all contracted dollars are booked and all unscheduable units are placed
    • Work with P&I and Schireson to flight deals, maintain any CPM guidelines, manage the effect of program changes on schedules
    • Communicates daily with Commercial Operations to resolve any traffic issues and reconcile discrepancies
    • Work closely with Billing and A/R teams to reconcile and clear invoices in a timely manner, monitor accounts receivable, and issue invoice adjustments

    Basic Qualifications

    Motivated self starter, eager to engage in the business and learn VMN processes from beginning to end.

    • Bachelor’s Degree
    • Minimum 1-3 years experience in the media industry preferred

    Additional Qualifications

    • Experience in WIDE ORBIT is preferred
    • PC Savvy: Expertise in Word and Excel
    • Strong analytical skills
    • Must have superior customer service skills
    • Must have flawless attention to detail
    • Proven ability to work in a fast moving environment
    • Must have the ability to prioritize
    • Must be flexible with hours
    • Must have strong communication skills (verbal and written)
    • Must be able to manage multiple tasks and activities simultaneously


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